Política de envío

SHIPPING POLICY

Order Processing Time

All orders are processed within 24–72 hours (excluding weekends and holidays) after the order is placed.

Once your order has been processed, you will receive a confirmation email with tracked shipping information.

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Shipping & Delivery Times

After processing, orders are typically delivered within 8-20 days, depending on your location.

Delivery times may vary slightly due to carrier delays, high-demand periods, or external factors beyond our control.

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Shipping Costs

Shipping costs are calculated at checkout based on your selected shipping option.

Free shipping may be available on eligible orders or promotional bundles.

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Tracking Information

All orders include tracked shipping.

Tracking details will be sent via email once your order ships. Please allow 24–72 hours for tracking updates to appear.

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Customs, Duties & Taxes

Customs policies vary by country. Any duties or taxes applied by local authorities are the responsibility of the customer.

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Incorrect Address or Delivery Issues

Please ensure your shipping address is correct at checkout.

We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses. If an order is returned due to an address issue, reshipping fees may apply.

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Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact our support team at:

theselvourshop@gmail.com

We are committed to resolving delivery issues promptly.

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Contact Us

For any shipping-related questions, reach out to:

theselvourshop@gmail.com